Dear Valued Existing Clients and Prospective Clients,
We felt that it was important to inform you of the steps we’re taking to minimise risk within our showroom and our installation workplaces.
Yes, we are open for business.
However, our priority is the health and safety of our customers, our team members and the wider community. Social distancing and general hygiene practices are strictly being followed as per the latest Government guidelines.
To our Existing Clients,
You may be wondering if and how COVID-19 (Coronavirus) is impacting our processes for the delivery and installation of you pool order.
We have been in contact with our suppliers and contractors, who have assured us that they are committed to fulfilling any outstanding or ongoing orders. Our team will continue to serve our clients to the best of our ability, and our pool installations will certainly be continuing as per normal.
We have adopted the following guidelines for all onsite works, as per Health, Safety and Welfare – Workplace Hygiene and Social Distancing Requirements (COVID-19) – Master Builders Victoria. Please refer to the General Building Construction Guidelines.
To our Prospective Clients,
The team at Endless Pools and Spas offer five (5) different pool consultations/quotations.
- Complimentary site analysis consults – Free Backyard Site Analysis
- Booked consults: one-on-one presentations showing our pool range and equipment
- General presentations with casual walk-ins
- Website quotations of our full range
- General phone consults with our experienced sales consultants.
Our multipurpose showroom is one of the largest spa and pool displays in Victoria (1500 square meters), and as such, 1.5 m social distancing guidelines are easy to adopt and maintain during presentations and every day working habits. Our five sales desks are spaced at least 2 meters apart.
For showroom visitors, we have been undertaking extra precautions including ensuring that our showroom is clean and hygienic, avoiding shaking hands and encouraging our customers to use our hand sanitiser upon entry and exit conveniently being located at the entrance with automatically opening / closing controlled doors (touchless).
We respectfully ask that all team members and customers who are unwell to remain at home and not to visit our showroom. We also ask all people who currently have been diagnosed with the virus or have been in contact with someone that has been diagnosed or have returned from overseas to self-isolate as per the Government guidelines, and not to visit our showroom. Self-isolators are encouraged to either call us by phone or request information or a quotation via our website.
To contact us externally with any questions or concerns, please call us on (03) 8769 7300 or visit our website www.endlessspa.com.au
We are also across Social Media platforms where we regularly update our valued followers on our products, sales and health practices including COVID-19 updates. For further updates, please follow us!
Facebook: Endless Spas and Pools
Warren and Jenny Anderson