As with most large purchases, if you’re thinking about buying a spa bath or spa pool, make sure you’re clear on the finer details of the warranty. A spa is a significant investment so it makes sense to ensure you know what is and isn’t covered by your warranty before parting with any hard earned cash.
Read the fine print
It may sound like a cliché but there’s a reason why ‘reading the small print’ is often referred to or joked about. If you want to truly compare different warranties like for like, it’s essential to read the fine print. Look for factors such as:
• Warranty length
• Does the warranty cover parts as well as the cost of labour?
Once you’ve read the small print and familiarised yourself with the terms and conditions, spend some time comparing different dealers and suppliers to ascertain which spa will be best for you and your specific requirements.
The golden rules of any product warranty is to always do your homework, shop around for the best deal and read warranties closely. It’s also to look at warranty periods and also the time a business has been operating for.
On top of carefully reading any warranty information, it is important to note the customer service support to ensure warranty claims are actioned and resolved in reasonable time frames.
Questions to ask:
– Does the company hold spare parts?
– Does the company have a dedicated customer service team?
– Does the company have experienced service technicians?
Endless Spas has been operating for over 25 years and boasts an array of customer service awards, including ‘Best Customer Service Department’ and ‘Best Spa Retailer’. For information about their range of spas in Melbourne, call (03) 8769 7300 or view our product range now.
